Please be advised that cancellations made up to three days before a scheduled reservation will be refunded in full, less processing fee.

Cancellations made later than three days before scheduled appointments will not be refunded. No-show reservations will be charged the full amount. 

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In the event of a thunderstorm prior to or forecasted for your reservation time, a full refund will be awarded, less the processing fee.

However, if it is just raining, the reservation stands